Hawksmere Ltd

Personal development skills

Mastering your personal effectiveness

Date	24 June 2008
Duration	2 Days
Price	GBP 999 + VAT Hawksmere members' price: GBP 499.5 + VAT
Location	London
Venue	Kensington Close Hotel
Registration	9.00-9.30
Close of Seminar	5:00
Our code	26153
Also held on	9 December 2008, London

• Why you should attend this seminar?
• Key benefits
• Who should attend?
• Programme
• Seminar presenter
• Multiple booking discount
• Hawksmere Membership
• Promotional opportunities
• In-house learning and development solutions

Why you should attend this seminar?

Do you feel that you have too much to do and not enough time to do it? Does everything seem a priority and communicating with others seems difficult and an uphill battle as nobody seems to attach the same sense of urgency and importance as you do? Can you feel yourself becoming more stressed as even small, insignificant issues start to become large stumbling blocks?

Have you recently found that everything seems a chore and nothing gives you the same pleasure anymore because you feel tired and frustrated? You know in your heart that you could be more efficient and effective if you could only find the time to stop and take stock of everything so that you can evaluate, plan and get a balance in your life again!

This interactive two-day seminar aims to take the frustration out of your daily life by enabling you to refocus on your priorities and develop a strategy to get your work and personal life back into perspective. By evaluating ways to become more efficient through analysing what you do and how you do it on a daily basis, as well as applying techniques to reduce your level of stress, it will dramatically improve your personal productivity.

Key benefits

• Evaluate your work/life balance and establish your personal priorities
• Recognise what motivates you and makes you feel valued
• Improve the quality of your relationships at work and at home
• Learn the top tips of planning and prioritising your time more effectively
• Identify what wastes time and apply techniques for improvement
• Use your creativity to generate new ideas and ways of doing things
• Recognise the personal impact of change in your life and how to cope constructively with it
• Understand what causes you stress and how to manage it positively

Who should attend?

This seminar is for anyone who feels they need to take control and get their life back in order by improving their productivity through applying personal effectiveness techniques.

Programme

Day 1

Creating a clear direction and focus

• The five step personal effectiveness model
• Setting short, medium and long term objectives
• Career and business planning
• Personal planning
• Reviewing your work/life balance
• Where are you now and where do you want to be?

Self-motivation and pro-activity

• What motivates you?
• Motivation by development, challenge, recognition, feeling valued
• Personal pro-activity
• Motivation and performance
• Dealing with de-motivation
• Motivation and low morale

Building positive relationships

• Develop rapport and establish credibility
• Build trust and confidence
• Handle different personalities
• Adapt your style
• Influence through personal or positional power
• Build a network of contacts

Improving the quality of your communication skills

• Communication facts
• Practical communication review
• Listen with enthusiasm
• Timely questions and techniques
• Demonstrate assertive behaviour
• Positive, negative and neutral language
• Say 'no' without feeling guilt

Reviewing your time management style

• Focus on your main responsibilities
• Plan and prioritise with flexibility
• Create realistic time-scales
• Define important and urgent tasks
• Develop contingency
• Use delegation techniques

Practical case study

• A day in the life of...

Day 2

Think before you act

• Analyse your interruptions
• Deal with paperwork
• Control and manage emails
• Apply the clear desk policy
• Delegate with trust and confidence
• Manage meetings effectively
• Make the most of downtime
• Understand why we procrastinate

Generating new ideas

• Understand creative thinking
• Apply a new approach to generating ideas
• Develop brainstorming and mind mapping techniques
• Change the way you do things
• Step out of your comfort zone
• Set yourself a new challenge

The predictable process of change

• Manage the human side of change
• Understand the personal impact of change
• Acknowledge the impact change has on you
• Recognise the stages of change
• Reframe resistance to change
• Manage the transitional period

Recognising stress

• Measure and interpret your personal stress level
• Understand stress and personality types
• Consider how you react to stress in typical situations
• Analyse your personal susceptibility to stress
• Review your resilience to daily life activities
• Recognise the sources of stress in your personal and work life

Ways to control and reduce stress

• Review the quality of your life
• Identify what makes you happy
• Acknowledge your achievements
• Find time for yourself
• Develop a healthy life-style
• Stop trying to control everything
• Know when to switch off

Making positive plans

• Where are you now and where do you want to be?
• Personal action planning

Seminar presenter

Linda Sheldon is an independent training and development consultant, conference speaker and management trainer, specialising in performance management, competence profiling, management development and personal effectiveness. Her experience in training and development has been gained while working as a training manager and external training consultant for several large blue-chip companies within the retail, financial, manufacturing, IT and telecommunication sectors. She has been responsible for the project management, design and delivery of major training programmes from green field sites through to acquisition and merger. Linda has a practical as well as academic appreciation of strategic training and development initiatives, as she is CIPD qualified, holds a Masters' Degree in Education and Training and is qualified by the British Psychological Society to administer aptitude tests and interpret personality profiles. Her style has been described as interactive, with an ability to inspire and motivate. She is regarded highly by her clients for her ability to manage group discussions and facilitate positive and constructive outcomes. Linda is fully aware of the impact that poor time and stress management can have on your life and how important it is to take control, having learnt through personal experience. She has a vision that you will do the same once you have attended this seminar.

Multiple booking discount

Booking a 2nd or 3rd place on this event entitles the second and third delegate to a 10% discount. This discount only applies to bookings placed at the same time. For rates for four or more delegates please call our customer services on 0845 120 9602

Hawksmere Membership

Thousands of companies across the UK already enjoy the benefits of our training. Not only do we help to improve you and your staff's knowledge and skills, we deliver measureable improvements in your organisation's performance. And now with the Hawksmere Membership, there are a few more reasons to talk to us about your training needs:

• 50% reduction on all Hawksmere and Croner Training public events
• Priority booking line and advance notice of events
• 50% reduction on The Hawksmere Business Library
• 10% reduction on Croner and CCH products
• 10% reduction on our in-house training

Take the Next Step Now! Join Hawksmere Membership for only £850 per year per company and allow all your employees to take advantage of quality training at half price and much more. For more information call 0845 120 9602 or visit www.hawksmere.co.uk/membership

Your partner for business and personal success through learning and development

Promotional opportunities

Are you looking for new ways to promote your company? Hawksmere events are an ideal platform to reach your potential customers directly. We create tailor-made packages to suit your company's needs. If you are interested in discussing opportunities (which could include exhibition space, display space or sponsorship of an event, cocktail party or lunch) please call Lisa Potterton on 020 7960 5609 or email lisa.potterton@hawksmere.co.uk.

In-house learning and development solutions

Tailor-made training for your company.If you have a group of five or more delegates you could benefit from our flexible in-house training programmes. For more information and an initial discussion please call Gary Mee direct on 020 7960 5616 or e-mail gary.mee@hawksmere.co.uk

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